Frequently Asked Questions

An incentive, EARNED by SPENDING at bXTRA Partners, which can be used to REDEEM your favorites. It can also be earned as Environmental Points (EP) through the Trash to Cashback Program by exchanging recyclables at MBE-C Centers. bXTRA Cashback is not convertible to cash but can be used to redeem items, avail services, and pay bills.
1. Go to and click “Register”.
2. Choose registration method: Email or bXTRA Card.
3. Fill out the form.
4. Tick the checkboxes for Terms & Conditions and Privacy Policy.
5. Press “Register” button and you’ll receive an email containing a temporary password and PIN.
You can purchase products/services and earn Cashback at any bXTRA Partner. The amount you can earn is based on the store’s Cashback rate and may vary on the mechanics per store. For example, Store A is offering 10% Cashback. You bought a P100 burger and received 10 Cashback in your account.
Cashback can be used to purchase products/services from bXTRA Partners through Redemption. By redeeming, you will only be paying using your Cashback balance. Make sure to remember your PIN as this will be used for your transaction.
You can redeem at any bXTRA Partner online through and the bXTRA PH App, available via Google Play Store, or in-store at locations near you. It can also be used to redeem grocery essentials such as instant noodles, canned goods, and more via the Trash to Cashback Mart.
1. Sign in to your account.
2. Navigate to "My Account.".
3. On the left-hand side, select "Change Password."
4. Enter your current password followed by your desired new password.
5. Click on "Change Password" to confirm the changes.
1. Go to BCB wallet.
2. Click PIN Reminder.
3. An email will be sent to your registered email address containing your current PIN.
1. Go to
2. Click “Log In”.
3. Click “Forgot Password”.
4. Input your registered email address and click “Recover”.
5. An email will be sent to your email address containing a link to reset your password.
1. Go to
2. Go to BCB Wallet and click “Lost Card”.
3. A warning prompt will pop up for your confirmation.
4. Once confirmed, your account will be assigned a virtual card number.
Note: Your account can still be used for Cashback transactions while preserving your information and Cashback balance.
1. Go to and log in.
2. Go to dashboard and click the “View Profile”.
3. Go to Edit Security and enter your current password.
4. Click “Edit” on top of the PIN field to change.
1. Go to
2. Go to BCB Wallet and click “Link Card”.
3. Input the last 8-digits of your card (on the front).
4. Input 3-digit authorization code (on the back).

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